Fabric treatment
All fabrics will age and wear during use. Certain fabrics may acquire new characteristics. These should be considered natural e.g.: all textured or piled fabrics may flatten. Pile may distort. This is inevitable. Any fabric may crease. Linen has a particular propensity. Flat weaves may pill or bobble. This list is by no means exhaustive and natural characteristics will occur.
Certain natural fabrics such as weaves or silks will contain slubs and irregularities randomly throughout. This is the intended look and not a defect. Silk fabrics have a slightly lower colour fastness and may fade in sunlight.
The majority of our fabrics can be treated to enhanced levels of flame retardant performance or stain resistance.
Fabric is treated at the Customer's own risk. The Company accepts no liability for changes in appearance, performance, damage or defect caused to any fabrics as a result of treatment. An additional 10 days should be allowed for delivery. A handling charge may apply. Please request prices.
Curtain material should be dry cleaned by a specialist dry cleaner unless otherwise stated.
Wallpaper
Wallpaper is not necessarily reeled with design uppermost. Check before hanging. Check the carefully the pattern numbers, shade and batch numbers match exactly.
Maintenance of furniture
Solid and veneered table tops:
Wipe tops with a clean, slightly damp cloth. Buff with a duster until completely dry. A proprietary spray wax polish may be sparingly applied on an intermittent basis, if so desired. Test a concealed area first.
Marble table tops:
Wipe tops with a clean slightly damp cloth. A proprietary wax polish may be sparingly applied to assist in overcoming this natural material's tendency to stain. Test a concealed area first.
Laminate table tops:
Wipe with a damp cloth soaked with soapy water. For stubborn marks careful application of a non-abrasive cleaning cream can be used. Test a concealed area first.
Timber surfaces:
Generally, it will be necessary only to dust surfaces. A proprietary spray wax polish may be sparingly applied on a regular or intermittent basis, if so desired. Test a concealed area first.
Upholstered surfaces:
Regular, careful vacuum cleaning is advised. Stains can generally be removed by lightly sponging with clear, lukewarm water. Always attend to stains as rapidly as possible. If in doubt, consult a professional cleaning contractor. Test a concealed area first.
Leather surfaces:
Do not use chemicals, detergents of furniture polish. Leather can be cleaned with a tepid solution of soap flakes (ie. pure soap), followed by rinsing. Remember that leather can have natural imperfections which does not affect durability. Test a concealed area first.
Chrome and brass finishes:
Little maintenance needed other than regular dusting. In cases of extreme soiling on chair or table legs etc, an aerosol polish of meths should solve the problem. Test a concealed area first.
Powder coated finishes:
Powder coated surfaces need only regular dusting. In cases of extreme soiling on chair or table legs etc, use an aerosol polish. Test a concealed area first.
Iron furniture:
Iron furniture intended for indoor use must not be left outdoors. Regular dusting of the frame is all that is necessary to maintain its appearance. Test a concealed area first.
PVC surfaces/faux leathers:
Never use chemicals, detergents or furniture polishes on PVC as tests have shown that these can remove the plasticizer and cause cracking. The surface can be cleaned with a tepid solution of soap flakes (ie. pure soap) followed by rinsing and drying with another cloth.
Natural cane surfaces:
These need only regular dusting. Never use any liquids or sprays as these may damage the cane and cause it to sag. Natural sagging may occur in some cases due to prolonged use.
Rush seat:
Brush or vacuum regularly.
WARNING: do not use any cleaning agent which contains an abrasive. Do not use any cleaning agent containing ammonia, bleach, spirit or any other aggressive constituent.
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